Webinar and Q&A: Spring 2025 Update recap

We recently hosted a live webinar to introduce our Spring 2025 Update—a packed session led by Ilya Radzinsky (Chief Product Officer) and Petar Iliev (Chief Revenue Officer) that explored the newest ways TaxDome is helping firms reduce admin work, improve collaboration and enhance the client experience.

More than one thousand firms joined live — and the energy was incredible.

 In Q1 alone:

• $500M+ in invoices paid
• 2M+ documents renamed by TaxDome AI
• #72 ranking for our mobile app
• 20,000+ 5-star reviews

Watch the full webinar replay and get the Q&A insights — all inside the TaxDome Community.

Here’s what we covered

This update wasn’t just about new tools—it was about solving real firm challenges with more speed and simplicity. We walked through:

• Role-Based Automations — assign tasks to roles (like “Bookkeeper”), not individuals, so team changes don’t break workflows
• Team Chat (Beta) — collaborate faster with built-in Slack-style messaging inside TaxDome
• TaxDome AI — rename and organize documents automatically (2M+ so far!), saving 16,000+ staff hours
• Client Care — let your clients get help directly from our support team, so yours can focus on higher-value work

Q&A transcript

For those who didn’t get the chance to stay until the end of the webinar but are still interested in the insights shared, we have a summary of the Q&A questions and answers in our TaxDome Community!

Want to elevate your client experience? Start with the facts

Clients are expecting more—and firms that meet those expectations are growing faster. If you want to understand what clients actually care about and how to deliver a better experience across your firm, start with the data.

Our Client Satisfaction Report is based on direct feedback from 1,000 accounting clients and reveals:

• The one thing 77% of satisfied clients agree on
• What 1 in 5 clients are willing to pay up to 50% more for
• That 79% of clients want easy-to-use digital tools

Download your copy of our Client Satisfaction Report to start building a 5-star client experience today.