Why accountants are quitting: inside the forces reshaping the profession

More than 300,000 accountants in the US have quit their jobs since 2020, according to a recent article in The Wall Street Journal. This staggering decline in the number of accounting professionals has left many firms struggling to fill empty roles.

Why are so many accountants leaving the field? This article will delve into the reasons for the mass exodus and provide insights into how to adapt to the changing landscape. It’s time to take a hard look at building a more sustainable future for accounting careers. 

What caused the shortage of accountants

The causes are complex, ranging from increased burnout to misalignment with the values of the younger generations. Together, these dynamics have created a perfect storm of dissatisfaction, resulting in a shortage of accountants at a time when demand remains high. Let’s explore each of these key factors in more detail to gain a fuller understanding.

The burnout epidemic

Accountants often face immense pressure to deliver flawless work under rigid time constraints. Ensuring the accuracy of financial reporting, preparing tax returns and monitoring for discrepancies requires focus and persistence. 

And forget about the 9-5 schedule during the busy season, when accountants log long night and weekend hours just to keep up with client deliverables and internal tasks – all of which require meticulous attention. A study by FloQast, an operational accounting platform, found that 99% of accountants experienced burnout. Fifty percent experienced moderate levels of burnout, while a quarter said they felt high or medium-high levels.

With intense workloads and a lack of separation between work and personal life, accountants may struggle to manage stress, which can lead to exhaustion and burnout. It’s a telltale sign when, according to FloQast survey results, more than 80% of accountants say that at least one month last year, the monthly close sabotaged their personal lives. This constant pressure contributes heavily to accountants seeking alternate career paths where their lifestyle may be more sustainable.

An evolving work-life balance

The pervasive presence of work in the home and on the go,  enabled by digital tools, has created an “always on” environment. Without a clear line between work and home, accountants end up overworking as they try to support clients and employers. 

Recent research conducted by the Association of Chartered Certified Accountants has revealed that a whopping 88% of accounting professionals are yearning for a better work-life balance. The frustration of never being fully present, neither at work nor at home, has prompted many to explore new careers where they feel empowered to better manage a work-life balance.

Technological disruption

Advances in artificial intelligence and automation are transforming the accounting industry. According to a Mordor Intelligence report, AI has been predicted to grow at a CAGR of 32.58%, reaching $11 billion in the next five years. AI-powered software increasingly automates tasks such as data entry, bookkeeping and report generation, reducing the need for manual effort.

This trend is concerning when it comes to job security. It may even push accountants to explore new career paths that offer more future-proof prospects. As automation takes over routine responsibilities, accountants are seeking more creative roles that leverage their uniquely human skills, including critical thinking, strategic planning and interpersonal communication. This shift highlights the need for the industry to adapt and create opportunities that align with the needs and aspirations of accountants.

Limited career growth

The hierarchical structure at most accounting firms may also place constraints on  professional growth. As with other industries, leadership roles are limited at the top. According to research conducted by the Institute of Chartered Accountants in England and Wales, the cost-of-living crisis is limiting workplace mobility. One in five working accountants say their job progression is being negatively affected, and more than a quarter believe that there are fewer opportunities due to economic conditions. 

Without a transparent pathway to promotion, accountants become frustrated and start looking elsewhere for growth potential. They seek a fresh start in entirely different industries. These tendencies contribute to a shortage of accountants.

Monotony and lack of fulfillment

Numerous essential accounting tasks, such as tax prep and monthly financial reporting, are highly repetitive and routine in nature. They leave little room for creativity, and require meticulous attention to detail. While accountants understand the significance of their role in ensuring accuracy, the monotony of this work can wear them down. 

Craving more meaningful projects, creative problem solving and engaging work experience, many accountants leave the field to explore other career options where they can have a deeper sense of purpose and impact.

Pursuit of entrepreneurship

Some accountants leverage their financial expertise to branch out into entrepreneurship, leaving traditional accounting employment behind. Recognizing their deep industry knowledge and skills, these specialists identify opportunities to fill gaps in the market by starting their own firms, such as niche consulting practices, outsourced CFO service companies, and bookkeeping agencies. 

As these new ventures grow, managing the increasing complexities becomes crucial. Leveraging accounting practice management software is a strategic move to support this growth. TaxDome, trusted by over 10,000 firms worldwide, offers a robust solution designed to simplify operations and boost client satisfaction. 

With TaxDome’s powerful suite of features, you can ensure nothing falls through the cracks. Here’s a sneak peek:

• Customizable organizers: scale client onboarding with personalized, secure forms that clients actually enjoy completing
  
• Workflow automation: save time and boost operational efficiency with customizable templates, automated status updates, reminders, dependencies, and more

• Client portal: empower clients to manage all their interactions with your firm on-the-go through our top-rated client mobile app
  
  
• Improved billing: accelerate cash flow by streamlining your billing process with automatic invoicing and scheduled charges
  
  

Shifting professional values

Many accountants today prioritize finding purpose, creativity, innovation and social impact in their work. They care deeply about personal growth, learning new skills, and having an emotionally rewarding career. However, some traditional accounting jobs centered heavily around analysis, compliance, reporting and keeping the books balanced may not always fulfill these values.

When their accounting roles focus solely on technical tasks without meaning or change, misalignment happens. Seeking out more dynamic work cultures, younger generations of accountants change careers, creating a talent shortage in the accounting industry.

Diversification of skill sets

The transferable skills of accountants extend far beyond debits and credits. Leveraging capabilities such as financial analysis, communication, project management, strategic thinking and attention to detail, accountants offer tremendous value far beyond traditional accounting roles.

Recognizing that, many accountants change roles or careers to apply their strengths in new contexts. The broadly applicable nature of accountants’ capabilities prompts exploration into a multitude of professional services and corporate roles beyond pure accounting. Fields such as consulting, human resources, operations and finance may be a reasonable fit. 

Tips for accountants to thrive during industry changes

The accounting industry is undoubtedly experiencing seismic shifts. As automation transforms workflows and workplace expectations are being reshaped, accountants at all levels face the need to adapt. By taking these proactive steps, you can future-proof your career:

Embrace technology as an ally

To gain competitiveness in the marketplace, invest in acing  new accounting software, data analytics programs and productivity tools. Approach automation as an opportunity to advance your skills rather than a threat. According to Sage research, technological expertise can directly impact performance. In the US, more than half of accountants believe that technology skills will play the most significant role in shaping the accounting profession over the next 5-10 years. Furthermore, 43% of respondents have already experienced increased productivity due to the integration of technology. Tools such as TaxDome, which has been shown to save firms $18,000+ per employee each year, are prime examples of how investing time in mastering the latest technology can pay dividends.

Commit to continuous learning

Seek out training programs, certifications, conferences and other opportunities to sharpen your skills. Prioritize skills that are in high demand, such as data analysis, critical thinking and strategic advisory services. Remain agile and flexible as the industry evolves rapidly.

Diversify your expertise

Look beyond your technical expertise as an accountant. Consider developing complementary business management skills as well – according to Sage, a software provider for building and managing businesses, one-third of employers believe that candidates should have broader capabilities, including leadership skills, project management and independent decision-making. Additionally, more than half of respondents believe candidates should build financial advisory skills. Expand your capabilities to provide strategic guidance on financial planning, cash flow management, investments and other client needs.

Prioritize networks and collaboration

Actively engaging with professional accounting associations and attending conferences provides valuable opportunities to connect to other professionals, as well as an opportunity to familiarize yourself with best practices and find potential collaborations. Seek out opportunities to regularly communicate with your peers to exchange insights, ideas and knowledge that can be applied to your role. Staying plugged into the accounting community will help you keep your skills sharp. Check out the top US accounting conferences in 2024 that you will not want to miss.

Cultivate adaptability and critical thinking

Soft skills such as flexibility, analytical thinking and problem-solving will become increasingly important as the industry continues to develop. Keep an open mind to new processes and systems. Hone your analytical abilities to quickly evaluate and understand new approaches so you can integrate them into your work seamlessly. It is important to stay intellectually agile and embrace new technology and the ever-changing workplace.

Seek continuous feedback

Consistently asking for constructive feedback from managers and clients provides insights into your current strengths and areas for improvement. Use this information to fuel your personal and professional development. Proactively requesting input from your employer rather than waiting for formal review shows engagement. Turn feedback into actionable goals for growth.

Make wellness a priority

Working extended hours or under high pressure can negatively impact health and well-being. Make self-care and stress management a priority by taking breaks, utilizing vacation time, and establishing work boundaries. Taking care of your physical and mental health enhances your ability to manage workplace demands in a high-performing yet sustainable way.

By taking proactive steps, accountants can build adaptability in the face of change and remain integral assets to employers.

Conclusion

The accounting landscape is undeniably shifting, with practitioners drawn to new opportunities outside the field. Demanding workloads and a lack of work-life balance result in pervasive burnout. At the same time, many people are worried about their future because they do not know what their career prospects are or how secure their jobs will be in the age of AI and automation.

In this evolving environment, equipping yourself with the right tools is essential. If you’re seeking a platform that can boost efficiency, enhance transparency, and save you both time and money — all while providing a stellar client experience — TaxDome could be your answer. Consider requesting a demo to explore how TaxDome can support your firm in navigating the future of accounting.