What is CAS accounting? Grow your practice with client accounting services

Your guide to CAS and CAAS - Banner
Written by Mari Sam
6 Min
Published on 02 06 2025

As client needs evolve and expectations rise, more firms are expanding their role — moving from transactional work to offering insight, direction, and long-term planning. CAS accounting supports this shift by helping firms deliver ongoing, strategic guidance that goes beyond compliance. It’s built around client relationships that are consistent, consultative, and deeply connected to business outcomes.

In this article, we’ll break down what CAS really means, how it compares to traditional services, and what it takes to successfully offer and grow both client accounting and advisory services inside your firm.

What is CAS accounting?

Depending on who you ask, CAS can stand for either Client Accounting Services or Client Advisory Services. Some practitioners use it to describe transactional work like bookkeeping, payroll, and monthly close. Others use it to mean advisory-focused services — things like budgeting, forecasting, and cash flow planning, where the accountant plays a more strategic role.

The reality is, there’s no industry-wide agreement on a single definition. 

That’s why in this article, we follow the definition used by CPA.com and the AICPA, who define CAS as Client Advisory Services. Under this model, CAS is about delivering continuous, strategic support to help clients understand their financial data, make informed decisions, and plan for what’s next. It’s an advisory-first relationship — one that moves beyond compliance into real business partnership.

To refer to the full picture — the combination of both transactional accounting and advisory — we’ll use the term CAAS, short for Client Accounting and Advisory Services. This reflects the growing expectation that firms provide not just accurate numbers but also the context and clarity to act on them.

What services fall under CAAS?

To understand what’s included, it’s helpful to look at CAAS in two parts: client accounting services and client advisory services.

Breakdown of CAAS services with real data from top firms

Client accounting services

These are the foundational, transactional services that support day-to-day financial operations. They ensure compliance, accuracy, and timely reporting — and often form the entry point for long-term client relationships.

Common client accounting services include:

  • Bookkeeping: Recording and organizing daily financial transactions
  • Accounts payable and receivable management (AP/AR): Managing incoming and outgoing payments
  • Payroll processing: Calculating wages, handling taxes, and distributing pay
  • Monthly close: Reconciling accounts and closing books on a regular cadence
  • Expense tracking and reporting: Monitoring spending to ensure budget compliance
  • Sales tax filing: Calculating and remitting state and local sales tax
  • Financial statement preparation: Producing income statements, balance sheets, and cash flow reports

Because a client accounting service is tied to ongoing processes — from payroll to reconciliations — it’s naturally suited to a recurring engagement model.

Client advisory services

CAS isn’t a one-size-fits-all offering. It’s a toolkit — and what goes in that toolkit depends on each client’s goals, business model, and stage of growth. 

Here’s how the spectrum looks:

  • Transactional reporting: Recurring financial reporting such as income statements, balance sheets, and cash flow summaries — the building blocks of insight
  • Controllership: Oversight of monthly close, reporting, and internal controls — ensuring data is accurate and useful
  • CFO finance: Strategic finance services like budgeting, cash flow planning, and scenario modeling
  • CFO business insights: Combining financial and non-financial data to assess performance, track KPIs, and guide client decisions
  • Trusted advisor business insights: Fully embedded advisory — helping clients shape goals, evaluate risk, and align financial plans with business vision

This isn’t about ticking off a list of deliverables. It’s about meeting clients where they are today — and helping them get to where they want to be tomorrow.

CAS accounting vs. traditional accounting: what’s the real difference?

The key difference between CAS and traditional accounting isn’t what’s being delivered. It’s the role the accountant plays in the business. 

Here’s how the two models stack up:

Traditional accounting CAS (client advisory services)
Focuses on core compliance services — tax preparation, payroll, bookkeeping, and financial reporting Provides strategic, year-round advisory support — budgeting, forecasting, scenario planning, and performance insights
Often transactional and seasonal, with peak demand during deadlines Built on recurring relationships and long-term planning
Centers around historical reporting and compliance documentation Centers around financial and non-financial KPIs, helping clients act on data
Often delivered by smaller practices or solo accountants focused on volume or routine needs Typically offered by firms with the capacity and structure to advise across multiple domains
Involves reactive service delivery, tied to regulatory requirements Enables proactive business conversations and integrated strategy

In short: traditional accounting focuses on the past. CAS, on the other hand, looks ahead. And that shift — from reporting to advising — is what’s driving firms to evolve how they serve clients.

But that evolution doesn’t stop with service offerings. Today’s firms need to pay just as much attention to how they engage, support, and retain their clients. Expectations are higher than ever — and falling short, even subtly, can cost you business.

Download our Client Satisfaction Report and discover what clients expect from their accountants today — and how you can deliver.
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5 ways CAS helps your accounting firm grow

Advisory services are a smart growth strategy for accounting firms. Adding CAS to your offering can expand your role, stabilize your revenue, and help your firm evolve alongside the businesses you serve. Here’s how:

1. Strengthen your reputation and attract better-fit clients

CAS practices position themselves as forward-thinking advisors. And that shift in perception pays off. Prospective clients are more likely to view you as a strategic partner, especially those with more complex or high-growth needs. These clients typically require consistent support year-round, not just during tax season, which leads to steadier income and fewer boom-and-bust cycles.

As your reputation grows, so does your value. CAS gives your firm a competitive edge, helping you stand out in a crowded market and appeal to clients who are looking for more than basic bookkeeping.

2. Become part of your clients’ strategic inner circle

When you offer CAS, you become part of the advisory team. That unlocks new opportunities to win clients even if they already have someone managing their books. For example, if their current provider doesn’t offer cash flow forecasting, budgeting, or advisory services, you can step in and fill the gap.

And once you’ve built that relationship, clients may choose to consolidate all their financial work — from compliance to advisory — with a single, trusted provider: you.

3. Eliminate seasonal revenue spikes

One of the biggest pain points in public accounting is seasonality. Tax deadlines and year-end close periods overload your team, while other months run dry. CAS helps flatten that curve. Because advisory services are delivered on an ongoing basis, they generate consistent revenue and keep your team fully engaged throughout the year.

4. Earn more revenue per client

CAS opens the door to higher-value relationships. Instead of billing for one-off services or basic compliance, you’re offering guidance that directly impacts the client’s business outcomes — and they’re willing to pay more for it. CPA.com reports that CAS practices are growing at a median rate of 16%, driven by steady revenue and healthy margins on par with traditional tax and audit work.

5. Scale your firm alongside your clients

When clients grow, their needs change. If your firm doesn’t grow with them, they may eventually outgrow you. CAS ensures you stay relevant at every stage of a client’s journey — from startup support to fractional CFO guidance.

As clients grow, their need for a solid client accounting service doesn’t disappear. But by offering strategic insight and hands-on planning, you become a partner they rely on as their business evolves. That keeps your retention high and opens the door to longer, more valuable client relationships.

How to implement and grow with CAS

Adding CAS to your firm’s offering requires more than listing new services. It means rethinking how you deliver, price, and position your expertise. Here’s how to build a foundation that supports both growth and long-term client relationships.

1. Identify advisory opportunities

Before you offer CAS, take a close look at where it’s actually needed. Which clients already rely on you for a client accounting service and are starting to ask for more? Where are you already giving informal advice without billing for it? These moments often signal a clear demand for CAS — even if your clients haven’t named it yet.

You can also review past client losses. If businesses have moved on because your firm couldn’t support their next stage of growth, that’s another clue: CAS may be the missing layer that keeps those relationships strong over time.

2. Perform market research

Before you package or price anything, understand what businesses in your niche actually want. Look at what similar firms offer, how they position their advisory services, and where clients express frustration — in forums, reviews, or conversations. This isn’t about copying others. It’s about learning what works, what’s missing, and where your firm can stand out.

3. Pitch CAS to existing clients

It’s almost always easier (and more cost-effective) to expand relationships with existing clients than to acquire new ones. Start by identifying clients who trust you and already rely on your accounting insight. Then introduce your advisory services with a clear value statement — how CAS will save them time, reduce uncertainty, or support their goals. Tailor the pitch to their current pain points, and position CAS as a logical next step in your partnership.

4. Market your CAS offerings

Don’t assume new clients will just “find out” about your advisory services. Make CAS a visible part of your website, service pages, and social media presence. Use content marketing — like blog posts or short videos — to show how you help businesses solve real problems. And use email strategically: educate, don’t just announce. Effective CAS marketing is about credibility and consistency, not flash.

5. Leverage cloud-based software

Offering CAS means managing more moving parts — more projects, more collaboration, more recurring client interactions. That’s where your tech stack makes a real difference.

Image showcasing TaxDome's workflow-building functionality

With a platform like TaxDome, you can centralize client communication, automate routine admin, and keep advisory work visible across your team. Instead of cobbling together tools, your team works in one place — and your clients get a professional, seamless experience. 

And that kind of operational clarity sets you up to scale. As Chris Farris, COO of Foundation Group — a 50+ person firm serving over 3,000 clients — puts it:

“Our ability to scale and grow is now only dependent on our internal processes and outreach to new segments of the market. We feel like we are poised for some rapid growth.”

See how Foundation Group uses TaxDome to power their next phase of growth.

Let’s talk about your goals — and how TaxDome can help you deliver at scale.
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6. Create a business plan

Just like you did when you launched your firm, map out what success looks like for your CAS rollout. Which services will you offer first? Who’s responsible for delivery? How will you measure performance? This plan doesn’t need to be perfect, but it should be realistic — and flexible enough to adapt as you scale.

7. Determine the right pricing model

CAS accounting requires a different pricing conversation. The real value isn’t in what you deliver — it’s in the outcomes you help shape. Whether you choose value-based pricing, fixed monthly retainers, or tiered packages, make sure your model reflects the time, expertise, and insight you’re delivering. 

8. Plan for scalable growth

If CAS is successful, your firm will grow. That growth needs a plan. Will you need to hire? Delegate more? Redesign workflows? Don’t wait until you’re at capacity to think about these questions. Build in systems that help you scale smoothly — from onboarding and billing to reporting and team collaboration. 

Key skills for successful CAS delivery

Delivering client advisory services takes more than accounting expertise. CAS is about guiding clients through complex decisions — and that means stepping into a more strategic, consultative role. To succeed, accountants should possess these skills:

  • Strategic thinking: See beyond reports to identify patterns, risks, and opportunities that shape business decisions.
  • Effective communication: Translate financial insight into language clients can act on, without overexplaining or oversimplifying.
  • Consultative mindset: Ask the right questions, listen closely, and tailor advice to the client’s goals, not just their books.
  • Analytical skills: Work with both financial and non-financial data to deliver relevant, timely insight.
  • Proactive planning: Stay ahead of issues by helping clients forecast, budget, and scenario-plan before problems arise.
  • Tech fluency: Leverage cloud-based platforms to manage workflows, monitor metrics, and keep information flowing across your team.

Final thoughts

Client advisory services are the new standard for firms that want to stay relevant, profitable, and connected to what clients actually need. But they can’t exist in a vacuum. They’re built on the consistent, dependable delivery of each client accounting service your firm provides.

Whether you’re just getting started or ready to expand your CAS offering, the opportunity is clear: firms that deliver real insight are the ones clients stick with. And grow with.

Now’s the time to rethink how you serve, not just what you deliver.

Mari Sam

Mari Sam is one of the voices behind TaxDome’s content. She brings together customer insights, industry research, and real-world trends to create articles that resonate with accounting professionals.  Her love for structure and automation shapes the way she writes. And it’s what draws her to TaxDome’s mission of making firm operations more connected and efficient.  When she’s not writing, she’s either at the gym or reading some sci-fi epic.

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