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Staff: 5
Clients: 30+
Location: Copenhagen, Denmark
Services: Bookkeeping and CFO services
Started using TaxDome: 2023
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Meet Christopher Dahl, owner of Sovereign Solutions ApS, an accounting firm based in Copenhagen, Denmark with 30+ clients and a staff of five.
Serving mostly fintech companies, Sovereign Solutions ApS specializes in bookkeeping and CFO services, including everything from cash management to creating budgets and monthly reports.
Christopher started using TaxDome only three months ago and his firm has seen an immediate impact on firm operations and client communication. Through automating workflows, Christopher’s team is able to save time on routine tasks.
We met with Christopher to discuss why he chose TaxDome — and how it has solved the problems his team was experiencing as a result of using multiple software platforms.
Here’s what Christopher had to say.
Sovereign Solutions ApS struggled with inefficient workflows
Routine tasks were spread across different systems
The biggest problem Sovereign Solutions ApS faced was that routine tasks were spread across individual systems with no cohesion, reducing the team’s overall organization and efficiency.
Before I started using TaxDome, we had an incredible number of individual systems that weren’t quite talking to each other. So information and task lists and so on were scattered all over the place in different systems that didn’t quite add up.
Sovereign Solutions ApS used Word documents and a general task manager application to manage its daily tasks — and it wasn’t always clear what each team member had to do.
The team also used Gmail to communicate with clients. This led to additional tasks that the team had to manage separately, as email communication wasn’t integrated into their wider workflows.
Other software platforms didn’t meet all the team’s needs
Christopher needed a solution to these problems but found that no other software on the market addressed them all.
I couldn’t find anything that suited my needs… I looked at project management systems, but I didn’t think they had the functionality I needed.
This prolonged the problem of having to juggle multiple systems for individual tasks: “I ended up using a lot of individual systems for single tasks or single issues. I couldn’t find a system that covered all my needs as a bookkeeper and accountant.”
The array of platforms the team used made their workflows complicated and disorganized. As a result, routine tasks became more difficult and time-consuming than necessary.
How TaxDome solved the firm’s workflow problems
A clear overview of all team tasks
Christopher found a solution for his firm’s biggest problem — a lack of an overview of firm tasks — with TaxDome.
TaxDome has helped give me a good overview. Not only me but also my employees. So it’s clear who needs to do what and when to do it, and what’s the next step once you’ve performed an action — and, on top of that, [we can] automate a lot of actions in between.
TaxDome’s workflows provided this overview, making it possible for Sovereign Solutions ApS to assign tasks to team members, see which stage of the process a task is in, and streamline manual work with time-saving automations.
Reduced admin work thanks to powerful automations
Christopher noted how TaxDome’s automations make routine work go more smoothly: “TaxDome has made my day-to-day work a little easier because it brings a lot of features together in one system, and there are also added automations that I didn’t have before.”
So, not only has TaxDome provided Sovereign Solutions ApS with an overview of all its daily tasks, but it has also automated routine tasks, ensuring that each job flows efficiently from one stage of a workflow to the next.
Christopher expressed how he finds the workflow automations in TaxDome revolutionary for accounting: “The whole thing about how a workflow works in finance and accounting, the fact that you can have workflows that need to be repeated all the time — I don’t think I had seen that in a system before.”
Streamlined client communication, saving time
The team at Sovereign Solutions ApS no longer has to communicate with clients in their email provider, thanks to secure email integration in TaxDome: “My favorite thing about TaxDome is that it integrates with, for example, Gmail. So you can automate your communication with customers.”
Christopher also commented on how email templates, automated reminders, and client activity notifications have streamlined communication by eliminating the need for manual follow-ups and updates — saving his team time.
Quick and easy implementation for both firm members and clients
This admin work that you can’t really bill for, it saves us from that.
Christopher explained how TaxDome’s implementation plan made it easy for his team to get up and running — which also meant their problems were solved quickly. In particular, Christopher praised the TaxDome Help Center and how the TaxDome team promptly answered all his questions.
The onboarding process with TaxDome was really positive. There is a lot of material in the system that you can see; videos on how to set it all up. So it’s very easy to find information yourself, and in the areas where I had doubts, my questions were quickly answered.
In addition, gaining and onboarding new clients has now become easier for Christopher’s firm: “We have created workflows that make it easy to manage the back-and-forth communication with a potential customer… And once the offer is accepted and signed, it has helped us with the onboarding process itself.”
The results Sovereign Solutions ApS achieved with TaxDome
Using TaxDome has helped Sovereign Solutions ApS solve its problems and reap new benefits in the process. Summarizing Christopher’s words, his firm has now gained:
- Improved team organization thanks to an overview of all tasks
- Reduced daily admin work as a result of time-saving automations
- Easier, faster client communication that’s integrated into the team’s workflows
- Increased efficiency using one powerful platform for every need
TaxDome is still a very new system we are using, but I can definitely see that it saves us a lot of time and increases our capacity.
Like Sovereign Solutions ApS, you can quickly streamline your firm’s operations to improve efficiency and save time. Contact us for a personalized demo to discover how your firm can level up with TaxDome.
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